BLESSING OBEHI OKO-ODION

HR & Administrative Professional

Benin City, NG.

About

Dedicated and results-driven professional with experience spanning HR, administrative support, and customer service, adept at optimizing operations and enhancing stakeholder relations. Proven ability to manage multiple tasks, lead teams, and leverage strong communication skills to drive productivity and achieve organizational goals. Eager to apply a background in entrepreneurship and project management to a dynamic role that values strategic thinking and measurable impact.

Work

Ideazqution Consulting

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HR & Administrative Assistant

Benin City, Edo State, Nigeria

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Summary

HR & Administrative Assistant responsible for optimizing office operations and supporting human resources functions at Ideazqution Consulting.

Highlights

Streamlined financial record-keeping by accurately preparing cash vouchers, inputting data into accounting software, and conducting bank reconciliations.

Initiated and implemented a new timesheet system, leading to improved productivity tracking and resource allocation across departments.

Managed all communication with job applicants, ensuring a positive candidate experience and efficient recruitment processes.

Developed and maintained an organized filing system, enhancing document retrieval efficiency and data accessibility for critical HR and administrative documents.

Coordinated and organized key meetings, preparing agendas and minutes to ensure effective information flow and decision-making.

Vacon Homes

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Secretary

Benin City, Edo State, Nigeria

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Summary

Secretary responsible for client communication and property documentation at Vacon Homes, enhancing operational efficiency.

Highlights

Consistently conducted follow-up calls with over 20 prospective clients daily, significantly contributing to lead nurturing and sales pipeline development.

Managed all incoming and outgoing phone interactions, ensuring professional and timely communication with diverse stakeholders.

Facilitated successful communication between house owners and tenants, resolving inquiries and fostering positive relationships.

Meticulously documented data on available houses and properties for sale and rent, ensuring accurate and up-to-date real estate listings.

Effort Osayogie Consultancy

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Customer Service Representative

Benin City, Edo State, Nigeria

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Summary

Customer Service Representative focused on client registration and recruitment support at Effort Osayogie Consultancy.

Highlights

Successfully registered a minimum of 30 businesses weekly with the Corporate Affairs Commission, ensuring compliance and operational readiness for clients.

Provided key assistance in the recruitment of candidates for various organizations, streamlining the hiring process and supporting talent acquisition efforts.

Ensured prompt and effective responses to customer inquiries, enhancing client satisfaction and service delivery.

Volunteer

Research Intern

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GlobalShala

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Conducted comparative research on entrepreneurship and innovation, providing insights into international business landscapes.

Highlights

Executed joint research on entrepreneurship and innovation across businesses in India and Nigeria, contributing to cross-cultural insights and strategic recommendations.

Assistant Media Director

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University of Benin

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Led a team in media production and content creation, enhancing digital presence and communication.

Highlights

Led a team of over 15 individuals in media-related tasks, fostering collaboration and efficient project execution.

Supervised the creation of engaging video and graphic content, contributing to enhanced visual communication and outreach initiatives.

Parliamentarian

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Management Sciences Student Association, University of Benin

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Engaged in student leadership and disciplinary oversight within the Management Sciences Student Association.

Highlights

Actively contributed as a Parliament member within the Management Sciences Student Association, shaping student initiatives and representing student interests.

Served on the disciplinary committee of the Parliament house, upholding standards and resolving issues within the student body.

Assistant Class Representative

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University of Benin

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Served as a liaison between students and faculty, facilitating academic support and community engagement.

Highlights

Collaborated closely with class representatives and lecturers to address academic matters, improving student-faculty communication and support.

Provided direct support to coursemates, assisting them in resolving individual academic and personal challenges.

Organized and coordinated tutorials and academic classes, enhancing peer learning and academic performance for classmates.

Parliamentarian

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National Entrepreneurship Students Association, University of Benin

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Actively contributed to student governance within the National Entrepreneurship Students Association.

Highlights

Actively served as a Parliament member, contributing to governance and decision-making processes within the National Entrepreneurship Students Association.

Education

University of Benin

Benin City, Edo State, Nigeria
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Bachelor of Science Entrepreneurship Grade:

Certificates

Fundamentals of Predictive Project Management

Project Management Institute (PMI)

Virtual Assistant

ALX

Globalshala Program

Globalshala

Skills

Administrative & Office Management

Administration, Organizational Management, Google Workspace, Microsoft Office Suite, Calendar Management, Time Management, Events Management, Office Operations, Supply Chain Management, Documentation Management, Filing Systems, Meeting Coordination.

Communication & Client Relations

Interpersonal Communication, Communication Management, Client Follow-up, Phone Etiquette, Customer Inquiry Resolution, Stakeholder Management.

Project Management & Strategic Thinking

Strategic Planning, Project Management, Critical Thinking, Problem Solving, Adaptability, Productivity Improvement, Entrepreneurship, Innovation.

Human Resources & Recruitment Support

Applicant Communication, Recruitment Support, Career Fair Planning, HR Administration.

Financial & Data Management

Financial Record-keeping, Accounting Software, Bank Reconciliation, Data Documentation, Data Entry.

Leadership & Teamwork

Team Leadership, Student Governance, Disciplinary Action, Collaboration, Mentorship.

Content Creation

Video Content Creation, Graphic Design, Media Production.